• Digital Transformation lead for a $5b retail business. Rollout of Oracle ERP Cloud, Mulesoft and Salesforce solutions for transformation of the supply chain, back-office finance, field service, marketing, and business intelligence/analytics.
• Integration Lead for newly acquired businesses based in Spain, Germany, and UK. Executed the integration plan for all the units in 6 months.
• Structure rollout and implementation plans synchronized with the overall digital change
  requirements tied to the transformation roadmap
• Defined methodology to pilot the new capability, conduct a readiness analysis, and offer
  direction surrounding any developmental modifications needed before roll-out.
• Created a roadmap to transition from the pilot stage to successfully scale the full solution.

Transform IT into a strategic, responsive, and business outcomes-oriented function and position the IT organization to support the business transformation and growth agenda. Oversee all the functions related to information technology and for technology and digital innovation. Guided organization to data driven decision making with BI & AI tools and dashboards. Key contributor to the company’s strategy and planning process.

• Collaborate with executive leadership in the development of digital and data strategy.
• Drive the appropriate metrics, KPIs, and exception management systems to ensure continuous improvement across all key areas.
• Established and executed a global Digital/eCommerce roadmap aligned with the current & future needs of the business.
• Align IT risk management such that security and compliance are in place. Ensure that Cyber Security and Risk activities are identified, and resources deployed are appropriate for the risk level.
• Enhance sales growth opportunities by removing barriers for the Commercial organization and optimizing operational performance. Accelerated paths to automate or augment business and IT processes using RPA and low code AI tools.

Drive technology strategy and roadmap to enable future-state business capabilities with a focus on technology, data, agility, and flexibility to deliver improved business processes, application integration, and high ROI on application investments. Conducted end-to-end business processes and data review to identify opportunities for integration, standardization, and process improvements.

• Integrated customer data spread across multiple (>20) systems into a customer data hub to uniquely identify customers, and generate a 360-degree view of customer, to target sales & marketing efforts for current customers and prospects.
• Crafted vision and BI program & strategy to deliver analytical business performance dashboards for cohesive analysis of all areas contributing to commercial success. Led deployment of the Azure cloud BI/Data Analytics platform.
• Led the strategic planning, solution architecture and material and product data strategy to deliver a single global digital PLM system to bring 22 different operating companies under one regulatory umbrella.
  • Created centralized global Product data hub.
  • Created program and change management plan for business adoption.
• Led team to deliver a Smart Factory (Industry 4.0), Connected Plant and MES/IIoT strategic roadmap. Created business case and project plan as part of advisory services to the manufacturing business.

Executive leader & primary IT sponsor to drive execution of growth and productivity solutions enabled through existing and emerging information technology. Key contributor to the company’s cloud, digital strategy and planning process responsible for technology strategy, budget and & operational IT.

• Defined enterprise IT roadmap for the future state application landscape and standards. Established Architecture Review Board and the IT Advisory Council.
  • Create cohesion among geographically dispersed and cross-functional teams.
  • Established MDM group with data stewards to define metrics and KPIs, share ownership of the business value results of technology related programs; measure operational performance and communicate business outcomes.
• Global Oracle Cloud ERP 3-yr strategy as a transformational foundation for the segment comprising ten “Operating Units” to replace 16 legacy ERP platforms.
• Envisioned Digital IT strategy and phases for the Smart Connected Plant & Platform. Defined maturity cycle and implemented (first phase) a MES solution for demand and shop floor management using Cloud and IoT. Achieved 15% reduction of labor costs and full ROI in six months.
• Envisioned and executed Digital IT strategy to enhance customer experience. Implemented Salesforce CRM, Service Cloud and Genesis and Marketing automation.
  • Achieved key financial/revenue targets – increase closure rate by 8%, faster quote to cash process by 7 days.
  • Created install base of customer/consumer data with installed products. Increased service and parts revenue by 30%.
• Developed vision and strategy to develop cloud-based web product to sell collision/measurement data as a service. Partnered with vendor to develop the product.
• Performed due diligence & led post-acquisition integration of Euro 275M Acquisition. Execute on the post-merger integration plan by uniting employees into a cohesive team for four plants and 24 sales groups.

Executive leader and primary point of contact for all business applications including ERP systems, Salesforce CRM, PLM and all others. Create an integrated technology strategy, application landscape and MDM roadmap for the division. Responsible for IT SOX compliance and maintaining an adequate internal control structure.

• Global ERP transition to SAP ECC 6.0. Project completed in 2 phases under budget.
• Business Process Management and mapping lead for SAP ECC associated with the Lead to Order, Concept to Market, Source to Procure (future), and Management Reporting processes
• Enterprise BI & analytics solution using Microsoft Business Intelligence to help the sales and operations teams with their reporting and analytical needs. Solution improved product placement by 15% and provided $800k savings.
• Created and implemented IT SOX Compliance Program to remediate internal controls, improve security posture with formalized data security. Resulted in successful audits with zero findings.
• Standardized the IT Vendor Management Office and negotiated up to 20% in one-time savings and up to 12% in recurring annual savings.

IT leader with a global team and responsibility for IT budget, planning & execution.

• Led M&A integration LOB teams (post Central Parking acquisition). Delivered over $2.5MM in savings in the AP and Procurement programs.
• Conceptualized and delivered the P2P (procure-to-pay) automation strategic initiative. Project was completed on time and budget and delivered more that 20% cost savings in the first nine months.
• Saved $6M+ by building and implementing A/P, Time & Attendance, and Contract Billing functions into a centralization strategy, including new financial systems on Oracle platform and process automation; removed 15% SG&A.
• Streamlined the IT governance using ITSM, ITIL and COBIT best practices. Established dashboard to monitor/address all critical incident management communication between the IT organization and business contacts.
  • Reduced production issues by more than 15% and increased credibility of the overall IT department with the stakeholders
  • Manage legal, regulatory & compliance implications and audit process for IT. Responsible for Sarbanes-Oxley (SOX) compliance. Delivered successful audits every year with zero findings.

IT liaison and Program Manager for all domestic operating groups and partnered with key business stakeholders to identify emerging business requirements and IT enabled operational efficiencies. Program Manager for all domestic operating groups and partnered with key business stakeholders to identify emerging technologies and IT enabled operational efficiencies. Managed multiple concurrent projects.

• Led transition of organization from Epicor ERP to Oracle EBS. Project and transition complete on time.
• Streamlined the IT governance process, reducing project costs by better controlling the budget and prioritizing unjustified and unreported projects.
• Standardized the IT Vendor Management Office and negotiated up to 20% in one-time savings and up to 12% in recurring annual savings.
• Initiated and led operational stability initiative for the merchandising and Oracle Order Management/Shipping applications. Results included 40% reduction in labor hours spent troubleshooting and resolving application and interface errors and 30% decrease in unplanned outages.

Served as key account liaison and directed all technology initiatives for various Oracle ERP, eCommerce (B2B and B2C) & Supply Chain accounts.